TermsAndConditions

TERMS

Thank you for visiting this website. By browsing and using this website you are agreeing to comply with the following Terms and Conditions of use, and the Privacy Policy which govern this website (collectively known as Terms of Sale or “TOS”). These terms will apply to any contact between War & Drobe and you for the sale of goods to you. Please read these terms carefully before placing any orders with War and Drobe. Please note that before placing an order you will be asked to agree to these terms. If you refuse to accept these terms you will not be able to order any goods from our site.

waranddrobe.co.uk is a website operated by War & Drobe and to which ‘War and Drobe’, ‘us’ or ‘we’ refers to. The term ‘you’ refers to you as the user or viewer of our website.

We may modify the TOS from time to time and without notice and any changes made after you have placed an order will not affect that order unless we are required to make the change by law. The use of this website is subject to the following terms of use:

REGISTERING

All orders will require you to order from the site by going through a quick and simple registration process. When you use the site by registering, you are required to provide information about yourself that is true, accurate and current. Should any of your registration information change, please notify us at the following email address nina@waranddrobe.co.uk.

Please keep the account password you provide us secure.

Please refer to our Privacy Policy for information on how we use your data.

PLACING AN ORDER

All orders are subject to acceptance by us and availability. All details you provide us must be true and accurate and you need to be an authorised user of the PayPal account used to place your order and ensure there are sufficient funds to cover the cost of the goods.

By making an order to purchase merchandise you expressly authorise us to perform credit checks and where we consider it necessary to obtain credit/debit card or PayPal account reports and to authenticate your identity and to validate your credit/debit card or PayPal account and credit/debit card or PayPal account authorisation. You agree that we may use personal information provided by you in order to conduct anti-fraud checks and for this purpose personal information may be disclosed to a credit reference or fraud prevention agency which may keep a record of that information. Please see Privacy Policy for further information about how we use your data.

You undertake that all goods ordered by you are for your own private and domestic use only and are not for resale. War & Drobe reserves the right to restrict multiple quantities of an item shipped to any one customer or postal address.

After you place an order you will receive an order confirmation acknowledging we have received an order. This email is not an acceptance of your order, just a confirmation that we have received you order.

We will confirm our acceptance of your order to you by sending you a further email confirming the goods have been dispatched.

We reserve the right to not accept your order in our discretion for any reason whatsoever without liability. Examples of when this may occur include the item ordered being out of stock, or does not satisfy our quality control standards or that you do not met the eligibility criteria set out in the TOS.

PAYMENT

We accept payment online using PayPal. We do not currently have the facility to take payments over the phone. All credit card details are entered on a secure page via WooCommerce.

PRICING

The default price shown is in GBP Sterling (£) inclusive of VAT at the applicable rate. The price of a product displayed on the site at the time the order is placed will be valid except in the case of clear and unmistakable error.

If your credit/debit card or PayPal account is not denominated in GBP Sterling (£), the final price will be calculated in accordance with the applicable exchange rate on the day the card issuer processes the transaction.

Promotions and promotion codes cannot be used in conjunction with other promotion code or offers unless otherwise stated and are only valid for a limited time. There is no cash alternative.

We cannot advise you in advance of any proposed reduction in prices or reimburse you the difference in the event that an item you order is subsequently reduced in price.

PRODUCT IMAGES AND DESCRIPTIONS

The default price shown is in GBP Sterling (£) inclusive of VAT at the applicable rate. The price of a product displayed on the site at the time the order is placed will be valid except in the case of clear and unmistakable error.

FAULTY ITEMS

If you receive a faulty item please contact us immediately to arrange return or exchange.

RETURNS

You have the right to return your order in non-sale periods within 14 days of receiving it as long as it reaches us in the same condition as it was received by you. Products must be returned unworn, unwashed, free of odour and in their original packaging with labels properly attached. To return the item you need to contact War & Drobe at nina@waranddrobe.co.uk and inform us of the return, and you will be provided with details of how to make the return.

Unless otherwise stated, we will not refund delivery charges.

Unless otherwise stated we will not refund any delivery charges if you cancel after 14 days. Free returns are not applicable on sale items.

If you are returning your item from outside the UK or bought at a discounted sale price, you are responsible for the cost of returns in accordance with your local postal service. We cannot be held responsible for goods lost or held in transit.

See DELIVERY and RETURNS for further information on our terms for returns.